Kailey Killoran
About Kailey Killoran
Kailey Killoran is a Customer Success Coach at Catalyst Software, where she has worked since 2022. She has held various roles in customer success and account management across multiple companies, including Loopio and Foodee, and has an educational background in Political Science and Political Theory from Western University.
Work at Catalyst Software
Kailey Killoran has been serving as a Customer Success Coach at Catalyst Software since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from the software solutions provided by the company. Her experience in customer success roles equips her with the skills necessary to address client needs effectively.
Previous Experience at Loopio
Before her current position, Kailey Killoran held multiple roles at Loopio. She served as Director of Customer Success & Digital Engagement from 2023 to 2024, and as Senior Manager of Customer Success from 2021 to 2022. Additionally, she was a Manager of Customer Success in 2021. Her tenure at Loopio reflects her progressive responsibilities in customer success management.
Experience at Foodee
Kailey Killoran worked at Foodee in various capacities, including Manager of the Account Management Team from 2019 to 2020 and Team Lead of Account Management from 2018 to 2019. She also served as Account Manager from 2017 to 2018 and as Manager of Customer & Partner Success Teams from 2020 to 2021. Her roles at Foodee contributed to her expertise in account management and customer relations.
Education and Expertise
Kailey Killoran earned a Master's Degree in Political Theory and Canadian Politics from Western University, where she studied from 2013 to 2014. Prior to this, she completed her Bachelor of Arts in Political Science at the same institution from 2009 to 2013. Her educational background provides her with a strong foundation in analytical thinking and communication.
Early Career and Teaching Experience
Kailey Killoran began her career with roles that included a Teaching Assistant and Summer Research Assistant at Western University. She worked as a Teaching Assistant from 2013 to 2014 and as a Summer Research Assistant in 2012. These positions helped her develop skills in education and research methodologies.