Ky Ismet
About Ky Ismet
Ky Ismet is a Customer Success Coach at Catalyst Software and has extensive experience in customer success and marketing roles across various companies in London. He co-founded A House Like This and has a background in Popular Music Performance from the University of West London.
Work at Catalyst Software
Ky Ismet has been serving as a Customer Success Coach at Catalyst Software since 2022. In this role, Ky is involved in the Catalyst Coaching Corner, an application-based program that offers monthly coaching sessions. The focus is on enhancing customer experiences and ensuring client satisfaction through effective coaching strategies.
Current Roles and Responsibilities
In addition to the role at Catalyst Software, Ky Ismet holds the position of VP of Customer Success at Ometria, also starting in 2022. Ky has extensive experience in customer success management, having previously served as Director of Customer Success at Ometria from 2020 to 2022. Furthermore, Ky co-founded A House Like This in 2018, where they serve as Marketing Director.
Previous Experience in Customer Success
Ky Ismet has a solid background in customer success across various organizations. Prior to the current roles, Ky worked at Yieldify as Director of Customer Success from 2014 to 2019 and at Enthuse as Head of Customer Success from 2019 to 2020. These positions contributed to the development of skills in managing customer relationships and leading successful teams.
Educational Background
Ky Ismet studied at the University of West London, where they earned a Bachelor of Music (BMus) degree in Popular Music Performance from 2007 to 2010. This educational background has likely contributed to a diverse skill set that includes creativity and communication, which are essential in customer success and marketing roles.
Co-founding A House Like This
Ky Ismet co-founded A House Like This, a brand that has gained recognition in notable publications such as British Vogue and The Independent. This venture reflects Ky's passion for creating impactful marketing experiences across various channels, including email, mobile push, SMS, and social media.