Lamar Nava

Customer Success Coach @ Catalyst Software

About Lamar Nava

Lamar Nava is a Customer Success Coach currently working at Catalyst Software and has extensive experience in customer success and recruitment, having held various roles at Betts. He engages with individuals seeking career guidance and participates in mentoring programs for aspiring Customer Success Leaders.

Current Role at Catalyst Software

Lamar Nava currently serves as a Customer Success Coach at Catalyst Software, a position he has held since 2023. In this role, he provides guidance and support to individuals seeking to enhance their careers in Customer Success. He is actively involved in the Catalyst Coaching Corner program, which focuses on mentoring aspiring Customer Success Leaders through an application-based initiative. His work emphasizes career development and strategic advice for scaling go-to-market teams.

Previous Experience at Betts

Lamar Nava has extensive experience at Betts, where he held multiple roles over several years. He began as a Recruiting Coordinator in 2017 for two months, then transitioned to a Customer Success & Account Management Recruiter from 2017 to 2019. He served as the NY Team Lead for Customer Success & Account Management Recruiter for three months in 2019. Following this, he became the Director of Sales Recruitment for one year in 2019, and later, he worked as Manager of Customer Success from 2020 to 2022. He is currently the Director of Customer Success - Betts Connect, a position he has held since 2022.

Education and Academic Background

Lamar Nava earned a Bachelor’s Degree in Business/Corporate Communications from The University of Texas at Austin. His academic background has provided him with a solid foundation in communication strategies and business principles, which he applies in his professional roles, particularly in Customer Success and recruitment.

Involvement with Pavilion

Since 2022, Lamar Nava has been a member of Pavilion, an organization focused on professional development for leaders in the revenue and customer success sectors. His involvement with Pavilion reflects his commitment to continuous learning and networking within the industry, allowing him to stay updated on best practices and trends in Customer Success.

Community Engagement and Volunteer Work

Lamar has a history of community engagement, having served as a Youth Advisory Board Member and Emcee for the Girls Empowerment Network from 2013 to 2014. This role involved supporting initiatives aimed at empowering young girls. He also contributed to the New York Police & Fire Widows' & Children's Benefit Fund in 2016, where he focused on business development and marketing for three months.

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