Larisa Wolf
About Larisa Wolf
Larisa Wolf is a Customer Success Coach with extensive experience in the field, currently working at Catalyst Software, Women in Customer Success, and Responsive. She has a background in HR and Talent Acquisition, having held various roles at Jobvite and other companies, and is dedicated to mentoring women in the Customer Success community.
Work at Catalyst Software
Larisa Wolf has been serving as a Customer Success Coach at Catalyst Software since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes with the company's products and services. Her position reflects her commitment to fostering positive relationships with customers and driving their success.
Current Roles in Customer Success
In addition to her role at Catalyst Software, Larisa Wolf is also a Founding Mentor at Women in Customer Success, where she has been active since 2023. She contributes to the professional development of women in the field through mentorship and guidance. Furthermore, she works as a Scaled Customer Success Leader at Responsive, a remote position she has held since 2023, where she applies her expertise to scale customer success initiatives.
Professional Background
Larisa Wolf has extensive experience in Customer Success, having worked at Jobvite in various roles from 2016 to 2020, including Senior Manager and Team Lead. She also served as Director of Customer Success at Entelo from 2020 to 2022. Earlier in her career, she built the HR and Accounting department at a B2B SaaS company and held positions in human resources at Skyline Solar and BrightEdge. This diverse background has equipped her with a comprehensive understanding of customer needs and organizational dynamics.
Education and Expertise
Larisa Wolf holds a Bachelor's Degree in Business Management from Menlo College. She also participated in a Study Abroad Semester at University College London (UCL). Her educational background, combined with her professional experience, provides her with a strong foundation in both business principles and customer success strategies.
Mentorship and Community Involvement
Larisa Wolf is actively involved in mentoring women within the Customer Success community through a dedicated mentorship program. She shares valuable insights and job-searching tips to assist others in their career journeys. Her commitment to fostering a supportive environment for women in the industry highlights her dedication to community engagement and professional development.