Nathan Dunleavy
About Nathan Dunleavy
Nathan Dunleavy is a Customer Success Coach and Team Manager for Enterprise Customer Success at 1Password, where he has worked since 2023. With over seven years of experience in customer success and a background in managing enterprise client relationships, he has held various roles at 1Password and Uberflip, demonstrating strong performance in his field.
Current Role at 1Password
Nathan Dunleavy serves as the Team Manager for Enterprise Customer Success at 1Password since 2023. In this role, he is responsible for overseeing a team of Enterprise Customer Success Managers, focusing on strategic engagement and growth within major enterprise accounts. His leadership aims to enhance customer satisfaction and drive retention for enterprise clients.
Experience at Catalyst Software
Since 2023, Nathan has also been working at Catalyst Software as a Customer Success Coach. In this position, he applies his extensive experience in customer success to coach and guide teams in improving client relationships and achieving business objectives.
Previous Roles at 1Password
Nathan has held multiple positions at 1Password prior to his current role. He worked as a Senior Customer Success Manager for Enterprise Accounts from 2020 to 2022 and as Team Lead for Enterprise Customer Success from 2022 to 2023. His tenure at 1Password has contributed significantly to his expertise in managing enterprise client relationships.
Background in Customer Success
With over 7 years of direct experience in Customer Success, Nathan has developed a strong skill set in managing enterprise client relationships. His previous roles at Uberflip included Strategic Customer Success Manager and Enterprise Customer Success Manager, where he focused on enhancing customer engagement and satisfaction.
Education and Qualifications
Nathan studied at the University of Ontario Institute of Technology, where he earned a Bachelor's degree with a major in Marketing and a minor in Accounting from 2011 to 2015. This educational background has equipped him with the necessary skills to excel in customer success and business development roles.