Pete Kerr
About Pete Kerr
Pete Kerr is a Customer Success Coach currently at Catalyst Software and a Senior Account Manager at Highspot, both based in Seattle, Washington. He has extensive experience in account management and customer success, having worked for various companies including Highspot, Textio, and Buildium LLC.
Current Role at Catalyst Software
Pete Kerr serves as a Customer Success Coach at Catalyst Software, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes with the software solutions provided by the company. His experience in customer success roles allows him to effectively guide clients through their journey, addressing their needs and fostering long-term relationships.
Previous Experience at Highspot
Pete Kerr has a substantial background at Highspot, where he worked in various account management roles. He served as an Account Manager for the Commercial segment from 2020 to 2021 and then transitioned to the Enterprise segment from 2021 to 2023. In these positions, he was responsible for managing client accounts, driving sales initiatives, and ensuring customer satisfaction in the Seattle, Washington area.
Professional Background at Textio
Before joining Highspot, Pete Kerr worked at Textio, where he held two positions. He started as an Account Manager from 2018 to 2019 and later became a Strategic Account Manager from 2019 to 2020. His roles involved managing client relationships and contributing to the company's growth through effective account strategies in Seattle, Washington.
Educational Background in Economics
Pete Kerr earned a Bachelor of Arts (BA) in Economics from Colby College, where he studied from 2009 to 2013. This educational foundation provided him with analytical skills and a strong understanding of economic principles, which he applies in his professional roles.
Career Development Prior to Current Roles
Pete Kerr's career includes various positions that contributed to his expertise in customer success and account management. He worked as a Customer Success Consultant at Buildium LLC from 2015 to 2017, and as a Customer Success Manager at Outreach.io from 2017 to 2018. Additionally, he began his career as an Assistant Manager at Enterprise Rent-A-Car from 2013 to 2015.