Sarah Beatty
About Sarah Beatty
Sarah Beatty is a Customer Success Coach currently working at Catalyst Software and Spellbook in Toronto, Canada. With a background in customer success management and a focus on leveraging data for customer retention, she has held various roles in the industry since 2013.
Current Role at Catalyst Software
Sarah Beatty currently serves as a Customer Success Coach at Catalyst Software, a position she has held since 2022. In this role, she focuses on enhancing customer experiences and ensuring successful product adoption. Her responsibilities include building relationships with clients and implementing strategies that drive customer satisfaction and retention.
Previous Experience at PostBeyond
Prior to her role at Catalyst Software, Sarah Beatty worked at PostBeyond by Influitive in various capacities from 2016 to 2023. She held positions such as Senior Customer Success Manager, Manager of Customer Success, and Director of Customer Success. During her tenure, she contributed to customer retention initiatives and developed marketing strategies aimed at enhancing customer engagement.
Founding 9 to Thrive Inc
Sarah Beatty founded 9 to Thrive Inc, where she served as the Founder from 2017 to 2020. This venture focused on providing resources and support for individuals seeking to improve their professional skills and career paths. Her leadership in this role demonstrated her commitment to fostering growth and development in others.
Educational Background
Sarah Beatty has a diverse educational background. She earned a Bachelor of Arts in Political Science and Journalism from Dalhousie University from 2010 to 2014. She also obtained a Public Relations Diploma from the University of Victoria, studying Public Relations, Advertising, and Applied Communication from 2015 to 2017. Additionally, she completed the Bullet Proof Management Training at Crestcom from 2019 to 2020.
Volunteer Experience and Interests
In addition to her professional roles, Sarah Beatty has engaged in volunteer work, including serving as a Volunteer Social Media Manager for Ladies Learning Code in 2016. She has a keen interest in team building and enjoys discussions about AI and customer success topics. Her diverse interests reflect her commitment to continuous learning and community engagement.