Sarah Lauth
About Sarah Lauth
Sarah Lauth is a Customer Success Coach with extensive experience in client success management across various organizations. She holds a Bachelor of Arts in Organizational Communication and a Master of Arts in Leadership Development from Chapman University.
Current Role at Catalyst Software
Sarah Lauth currently serves as a Customer Success Coach at Catalyst Software, a position she has held since 2023. In this role, she focuses on helping clients and teams identify and utilize their strengths for measurable success. Sarah participates in the Catalyst Coaching Corner, an application-based program designed to elevate careers in Customer Success through monthly coaching sessions with industry leaders.
Previous Experience at Outreach
Prior to her current role, Sarah worked at Outreach as a Senior Customer Success Manager from 2022 to 2023. During her tenure, she contributed to enhancing customer relationships and ensuring client satisfaction. Before that, she served as a Customer Success Manager at Outreach from 2021 to 2022, where she focused on customer engagement and support.
Experience at PayScale, Inc.
Sarah Lauth worked at PayScale, Inc. as a Client Success Manager - Enterprise from 2018 to 2021. In this role, she managed enterprise-level client relationships and provided support to ensure successful outcomes for clients. Her experience at PayScale contributed to her expertise in client success strategies.
Educational Background
Sarah Lauth studied at Chapman University, where she earned a Bachelor of Arts (B.A.) in Organizational Communication. She furthered her education at Chapman University, achieving a Master of Arts (M.A.) in Leadership Development. Her academic background has equipped her with skills applicable to her roles in customer success and coaching.
Professional Development and Mentorship
In addition to her roles, Sarah is actively involved in Women in Customer Success as a Customer Success Mentor since 2023. This position allows her to share her knowledge and experience with others in the field. She thrives on adaptability and embraces change in professional settings, reflecting her commitment to continuous learning and development.