Vanessa Neurohr
About Vanessa Neurohr
Vanessa Neurohr is a Customer Success Coach with extensive experience in customer success and strategic advisory roles. She has held various positions at Muck Rack and currently works at Catalyst Software and Primary Venture Partners, while also being a co-founder of ThriveNetwork.
Work at Catalyst Software
Vanessa Neurohr has been serving as a Customer Success Coach at Catalyst Software since 2022. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Her responsibilities include providing strategic advice and guidance to clients, helping them navigate the software's features and capabilities effectively. This position allows her to leverage her extensive background in customer success to foster strong relationships with clients.
Current Role at Muck Rack
Currently, Vanessa holds the position of Vice President, Customer Success at Muck Rack, a role she has occupied since 2022. In this capacity, she oversees customer success initiatives and leads a team dedicated to improving client engagement and satisfaction. Her previous roles at Muck Rack include Senior Director and Customer Success Strategist, where she developed her expertise in customer relationship management.
Previous Experience at Frost & Sullivan
Vanessa worked at Frost & Sullivan in various capacities, including serving as a Keynote Speaker for one month in 2022 and as a Panelist on two occasions in 2021. Her involvement in these roles highlights her expertise in industry insights and her ability to engage with audiences on topics related to customer success and market trends.
Education and Expertise
Vanessa holds two Bachelor of Science degrees from the University of Delaware, one in Fashion Merchandising and another in Marketing from the Alfred Lerner College of Business & Economics. Her educational background provides a strong foundation for her career in customer success and digital marketing, equipping her with the skills necessary to navigate the complexities of client relationships and market dynamics.
Entrepreneurial Ventures
In addition to her roles in customer success, Vanessa is a Co-Founder of ThriveNetwork, established in 2018. This venture reflects her commitment to fostering professional relationships and enhancing customer experiences. She also engages in standup comedy, a pursuit she has been involved with since 2019, showcasing her diverse interests and ability to connect with audiences.