Ashwinee Ulaganathan
About Ashwinee Ulaganathan
Ashwinee Ulaganathan is a Salesforce Business Analyst and Administrator with extensive experience in CRM processes and system integration. Currently employed at Catchafire and AIM Consulting Group, Ulaganathan has a background in Electrical and Electronics Engineering from Anna University.
Current Role at Catchafire
Ashwinee Ulaganathan currently serves as a Salesforce Business Analyst/Administrator at Catchafire. She has held this position since 2019, contributing to the Greater Seattle Area team. In this role, she applies her expertise in Salesforce to enhance business processes and support organizational objectives.
Previous Experience at AIM Consulting Group
Prior to her current role, Ashwinee worked at AIM Consulting Group as a Salesforce System Analyst II. She has been with the company since 2019, where she has utilized her skills in Salesforce to support various projects and initiatives in Bellevue, Washington.
Professional Background in Salesforce Administration
Ashwinee has extensive experience in Salesforce administration, having worked at Wipro Limited as a Salesforce Administrator from 2013 to 2015 in Hyderabad, India. She also held a similar role at Lucid Infosystems from 2016 to 2017 in the Greater Atlanta Area. Her responsibilities included writing Test Plans, Test Cases, and Test Scripts, as well as conducting internal training sessions on Force.com configuration.
Educational Background in Engineering
Ashwinee Ulaganathan earned her Bachelor's degree in Electrical and Electronics Engineering from Anna University. She attended the university from 2008 to 2012, laying a strong foundation for her technical career in Salesforce and business analysis.
Skills and Expertise in CRM Processes
Ashwinee is well-versed in CRM business processes, including Case Management and Partner Relationship Management. She is skilled in conducting GAP analysis and translating user requirements into structured data, functional, and usability requirements. Additionally, she has experience integrating Salesforce with Oracle CPQ to configure client products.