Vanessa Ikeogu Csm
About Vanessa Ikeogu Csm
Vanessa Ikeogu is a Salesforce Business Analyst with extensive experience in managing enhancement requests and defect processes. She has a strong background in business analytics, agile and waterfall methodologies, and data analysis tools.
Work at Catchafire
Currently, Vanessa Ikeogu serves as a Salesforce Business Analyst at Catchafire, a role she has held since 2022. In this position, she proactively communicates the status of enhancements, change requests, and defects, effectively managing the change, defect, and enhancement request process. She spearheads validation and verification activities, which include test planning, test execution, and issue management. Additionally, she consults on troubleshooting and defect resolution, overseeing resource requests and migration through various environments. Vanessa also maintains documentation of current state systems and processes and assists in the development of training materials and business implementation activities.
Education and Expertise
Vanessa Ikeogu has a strong educational background in business analytics and health information management. She studied at The Wharton School from 2012 to 2016, where she achieved a Certificate in Business Analytics. Following this, she attended Saskatchewan Polytechnic from 2020 to 2022, earning a qualification in Health Information Management. Since 2021, she has been enhancing her skills through Trailhead by Salesforce. Vanessa possesses in-depth knowledge of both agile and waterfall methodologies within the Software Development Life Cycle (SDLC), which supports her analytical capabilities in her current and previous roles.
Background
Vanessa Ikeogu has a diverse professional background that includes roles in both Nigeria and Canada. She worked as a Business Analyst at First Bank of Nigeria Ltd. from 2017 to 2020, where she gained valuable experience in the financial sector. Following this, she transitioned to ReThink BioClean in Regina, Saskatchewan, where she served as an Administrative Coordinator from 2020 to 2022. This role allowed her to develop administrative skills and further her expertise in business processes before moving into her current position at Catchafire.
Data Analysis Proficiency
Vanessa Ikeogu is proficient in various data analysis tools, including Excel, SQL, Power BI, and Tableau. Her expertise in these tools enables her to generate insights that contribute to corporate growth. In her current role as a Salesforce Business Analyst, she utilizes these skills to support decision-making processes and enhance operational efficiency. Her ability to analyze data effectively is a key component of her work, allowing her to provide valuable recommendations based on her findings.