Bharath Kumar
About Bharath Kumar
Bharath Kumar serves as the Manager of Customer Success for EMEA and APAC at Catchpoint, where he has worked since 2020. With over 15 years of experience in global sales and customer success, he specializes in SaaS, cloud computing, and web performance.
Work at Catchpoint
Bharath Kumar has served as the Manager of Customer Success for the EMEA and APAC regions at Catchpoint since 2020. In this role, he leads a team dedicated to supporting international customers across Europe, Asia, and Australia. His focus is on customer success and retention, ensuring that clients achieve their observability goals and deliver exceptional user experiences. Prior to this position, he worked in APAC Sales at Catchpoint from 2014 to 2020, contributing to the company's growth and customer engagement strategies.
Previous Experience at Keynote Systems
Before joining Catchpoint, Bharath Kumar held several positions at Keynote Systems. He worked as an Account Manager for the APAC and EMEA regions from 2012 to 2014. His earlier roles included Business Development Representative from 2010 to 2012 and Team Lead for Demand Generation in Bangalore from 2012 to 2013. These positions provided him with extensive experience in sales and customer relationship management within the technology sector.
Education and Expertise
Bharath Kumar holds a Bachelor's degree in Computer Science from Annamalai University. He furthered his education by completing an Executive MBA at the Indian Institute of Management, Kozhikode, from 2021 to 2023, focusing on personal growth and professional development. His educational background complements over 15 years of experience in global sales and customer success, with expertise in SaaS, cloud computing, CDN, and web performance.
Career Background
Bharath Kumar began his career at Optimus Global Services Ltd. (a Polaris Company) as an Executive in Sales from 2004 to 2006 in Bengaluru, India. His diverse career path has equipped him with skills in business development, field sales, inside sales, account management, customer success, lead generation, sales operations, and team management. This broad experience has contributed to his effectiveness in leading customer success initiatives at Catchpoint.