Hammid Shafi
About Hammid Shafi
Hammid Shafi serves as a Technical Lead at Catchpoint, where he has worked since 2023. He has over four years of experience in network security and administration, having previously held various technical roles at Catchpoint and Zscaler.
Current Role at Catchpoint
Hammid Shafi currently serves as a Technical Lead at Catchpoint, a position he has held since 2023. In this role, he oversees the technical aspects of delivering solutions to customers, collaborating with global teams to ensure effective implementation. His responsibilities include guiding technical strategies and providing support to enhance customer experience.
Previous Experience at Catchpoint
Prior to his current role, Hammid Shafi worked at Catchpoint in various capacities. He served as a Senior Technical Services Engineer focusing on Workforce Experience from 2022 to 2023. He also held the position of Associate Technical Services Engineer from 2020 to 2021 and worked as a Technical Account Manager and Associate SME Enterprise and Endpoint in 2021. His tenure at Catchpoint spans over three years, during which he contributed to multiple projects.
Experience at Zscaler
Before joining Catchpoint, Hammid Shafi worked at Zscaler as a Pre-Sales Product Specialist from 2021 to 2022. He was part of the Go-To-Market (GTM) team, where he focused on network security solutions. His experience at Zscaler equipped him with valuable insights into the industry, enhancing his expertise in network security and administration.
Educational Background
Hammid Shafi studied Computer Science at the University of Kashmir, where he earned a Bachelor of Engineering (BE) from 2015 to 2019. Earlier, he completed his Higher Secondary education at Burn Hall School, focusing on Non-Medical studies from 2012 to 2014. His educational background provides a strong foundation for his technical career.
Certifications and Skills
Hammid Shafi holds multiple certifications in customer service, problem solving, and troubleshooting. He has over four years of experience in network security and administration, demonstrating his commitment to providing innovative and reliable solutions in this field. His skill set supports his roles in technical leadership and customer engagement.