Jeff B.
About Jeff B.
Jeff B. is a Desktop Support Technician with extensive experience in the Greater Boston Area, currently working at Catchpoint and Boston Architectural College. He is also pursuing a Full Stack Software Engineering program at Per Scholas and has a background in Information Technology from Bunker Hill Community College and Benjamin Franklin Institute of Technology.
Work at Catchpoint
Jeff B. has been employed at Catchpoint as a Desktop Support Technician since 2019. In this role, he provides technical support and troubleshooting for desktop systems, ensuring optimal performance for users. His work contributes to maintaining the efficiency of IT operations within the organization. Jeff's experience in this position spans over five years, during which he has developed skills in problem-solving and customer service.
Current Role at Boston Architectural College
Since 2018, Jeff B. has served as a Help Desk Technician at Boston Architectural College. His responsibilities include assisting students and faculty with technical issues related to computer systems and software. This position has allowed him to enhance his technical support skills while contributing to the academic environment in the Greater Boston Area.
Education and Expertise
Jeff B. is currently a Software Engineer Learner at Per Scholas, where he has been studying since 2021. His education in software engineering complements his technical support roles. Previously, he studied Information Technology at Benjamin Franklin Institute of Technology, earning an Associate's degree from 2017 to 2019. He also attended Bunker Hill Community College from 2012 to 2015, furthering his technical knowledge.
Background in Software Engineering
Jeff B. has been pursuing a Full Stack Software Engineering program at Per Scholas since 2021. This educational path focuses on developing skills in both front-end and back-end development, preparing him for a career in software development. His commitment to learning and professional growth is evident through his ongoing studies and practical experience in the field.