Samit Patel
About Samit Patel
Samit Patel is a Senior Solutions Engineer at Catchpoint, where he has worked since 2023, following a five-year tenure as a Solutions Engineer. With a background in technical account management and extensive experience in web and mobile site monitoring, he possesses a diverse skill set in DNS, CDN, load testing, and data analysis.
Work at Catchpoint
Samit Patel has been employed at Catchpoint since 2023 as a Senior Solutions Engineer. In this role, he focuses on enhancing web and mobile site monitoring capabilities. Prior to his current position, he worked at Catchpoint as a Solutions Engineer from 2018 to 2023 and as a Senior Technical Account Manager from 2014 to 2018. His tenure at Catchpoint spans a total of nine years, during which he has contributed significantly to the company's technical solutions.
Education and Expertise
Samit Patel earned a BScEcon (Hons) degree from Aberystwyth University, where he studied from 1993 to 1997. His educational background supports his extensive experience in the technology sector. He possesses a diverse skill set that includes expertise in DNS, CDN, load testing, data analysis, and networking. Additionally, he has achieved several certifications, including Catchpoint certification, CCA, iNet+, and KADA, which reflect his strong technical foundation in monitoring solutions.
Background in Technical Support and Consulting
Before joining Catchpoint, Samit Patel held various roles in technical support and consulting. He worked at Vistorm as a Tech Support Consultant from 2000 to 2002 and at Pipex Dial / UUNET as technical support from 1998 to 2000. He also served as a Solutions Consultant at Keynote Systems from 2011 to 2014 and as a Senior KDS Analyst at Keynote Systems from 2002 to 2011. His background in these roles has equipped him with a comprehensive understanding of technical solutions and client support.
Achievements and Contributions
Samit Patel has received the President's Club award for two consecutive years, recognizing his exceptional performance and contributions in his roles. He played a pivotal role in the growth of Keynote's European organization, which expanded significantly during his tenure. His contributions have had a lasting impact on the organizations he has worked with, particularly in enhancing their service offerings and technical capabilities.