Chrysoula Antonoglou
About Chrysoula Antonoglou
Chrysoula Antonoglou is a Safeguarding and Accountability Manager at Catholic Relief Services, with extensive experience in protection and accountability roles within various humanitarian organizations. She has worked with UNHCR, ICMC, and EASO, focusing on community-based protection and feedback mechanisms.
Work at Catholic Relief Services
Chrysoula Antonoglou currently serves as the Safeguarding and Accountability Manager at Catholic Relief Services, a position she has held since 2020 in Athens, Attiki, Greece. In this role, she coordinates and monitors staff and partner staff responsible for processing beneficiary feedback through various outreach mechanisms, including help desks, hotlines, and suggestion boxes. She develops communication materials and strategies to share context-specific information regarding staff conduct and Feedback and Response Mechanism (FRM) channels with communities. Additionally, she provides technical support to partner organizations in managing and strengthening FRMs.
Previous Experience at UNHCR
Chrysoula Antonoglou has extensive experience with the United Nations High Commissioner for Refugees (UNHCR). She worked as a Senior Protection Assistant from 2016 to 2017 and again from 2017 to 2018, both roles based on Kos Island. In 2019, she served as a Senior Protection Associate for five months in Kos, Greece. During her tenure, she focused on community-based protection and provided support in various capacities, enhancing the protection framework for vulnerable populations.
Background in Legal Studies
Chrysoula Antonoglou studied at Aristotle University of Thessaloniki (AUTH), where she earned a Bachelor’s Degree in Law from 2006 to 2011. This foundational education in legal studies has equipped her with the necessary skills to navigate complex legal frameworks, particularly in the context of migration and refugee protection.
Experience with European Asylum Support Office
In 2019, Chrysoula Antonoglou worked at the European Asylum Support Office (EASO) as an RSD Case Worker and Vulnerability Expert for eight months in Nicosia, Cyprus. In this role, she contributed to the assessment of asylum applications and provided insights on the vulnerabilities of applicants, ensuring that their needs were adequately addressed within the asylum process.
Internship and Early Career
Chrysoula Antonoglou began her career with an internship at Arietti & Partners - M&A International Inc. in Bologna, Italy, from 2014 to 2015. She also briefly worked as a Lawyer at the National Bank of Greece in 2012. These early experiences provided her with a diverse skill set that complements her later work in protection and accountability within humanitarian contexts.