Hadeer Mashhour
About Hadeer Mashhour
Hadeer Mashhour is a Safeguarding Officer with extensive experience in humanitarian work, currently employed by Catholic Relief Services since 2019. She has held various roles within the organization and has prior experience as an IELTS Examiner and Technical Support Agent.
Work at Catholic Relief Services
Hadeer Mashhour has been employed at Catholic Relief Services (CRS) since 2016. She currently serves as a Safeguarding Officer, a position she has held since 2019. In this role, she focuses on ensuring the safety and protection of individuals involved in CRS programs. Prior to this, she worked as an Accountability/Protection Field Officer since 2018, where she was responsible for implementing accountability measures within the organization. Hadeer also served as a Case Worker from 2016 to 2017 and as a Project Assistant for Grants from 2017 to 2018, contributing to various projects aimed at supporting vulnerable populations.
Previous Experience at British Council and Teleperformance Egypt
Before her tenure at Catholic Relief Services, Hadeer Mashhour worked as an IELTS Examiner for the British Council in 2013. This role lasted for five months and took place in the Al-Riyadh Governorate of Saudi Arabia. Additionally, she gained experience as a Technical Support Agent at Teleperformance Egypt from 2011 to 2012, where she worked for five months in Cairo Governorate. These positions provided her with valuable skills in communication and customer service.
Education and Expertise
Hadeer Mashhour holds a Bachelor's degree in Economics and Political Science from Cairo University, which she completed from 2007 to 2011. She furthered her education at The American University in Cairo, where she obtained a Diploma in Language Interpretation and Translation from 2014 to 2015. This educational background equips her with a strong foundation in both analytical and communication skills, relevant to her roles in safeguarding and protection.
Background
Hadeer Mashhour has a diverse professional background that spans various roles in international organizations and customer service. Her work experience includes significant positions at Catholic Relief Services, where she has developed expertise in safeguarding and accountability. Her early career included roles in technical support and language assessment, which have contributed to her skill set in managing complex situations and ensuring effective communication.