Henry Mulenga
About Henry Mulenga
Henry Mulenga serves as the ICT Manager at Catholic Relief Services in Lusaka, Zambia, a position he has held since 2021. He has a background in computing and extensive experience in ICT management, having previously worked in various roles at Deloitte and Catholic Relief Services.
Work at Catholic Relief Services
Henry Mulenga has served as the ICT Manager at Catholic Relief Services since 2021. In this role, he monitors ICT systems operations and provides statistical and analytical reports on ICT-related data, metrics, and trends. He manages relationships with suppliers and conducts supplier analysis to ensure that third-party services meet business requirements. Additionally, he assesses and analyzes ICT training needs, providing capacity building through training, coaching, and on-the-job support to staff and partners. He also provides strategic guidance for budget development specifically related to ICT expenses.
Education and Expertise
Henry Mulenga holds a BSc Hon in Computing from the University of Greenwich, which he completed from 2016 to 2019. He also achieved a Higher Diploma from BCS, The Chartered Institute for IT, and the Institute for the Management of Information Systems (IMIS) between 2002 and 2005. Furthermore, he completed a Certificate Course in Networking at VTU Extension Centre, United Technologies Ltd, Bangalore, in 2013. His educational background equips him with the necessary skills and knowledge for his role in ICT management.
Background
Henry Mulenga has a diverse professional background in information and communication technology. He began his career at Deloitte, where he worked as Help Desk Support from 2008 to 2010 and later as Senior System Administrator from 2010 to 2015. He then transitioned to Catholic Relief Services, where he worked as ICT Officer for six years before becoming the ICT Manager. His experience spans various aspects of ICT, including system administration, support, and management.
Achievements
Throughout his career, Henry Mulenga has contributed significantly to the organizations he has worked for. At Catholic Relief Services, he has played a key role in monitoring ICT systems and providing analytical reports. His efforts in managing supplier relationships and conducting supplier analysis have ensured that the organization's ICT needs are met effectively. Additionally, his focus on training and capacity building has enhanced the skills of staff and partners in ICT.