Kimberly Fisher
About Kimberly Fisher
Kimberly Fisher is a Global IT Service Desk Manager with over 12 years of experience at Allegis Group and a prior role as Director of Instructional and Administrative Support Services at Frederick Community College.
Work at Allegis Group
Kimberly Fisher has served as the Service Desk Manager at Allegis Group since 2012. In this role, she oversees the IT service desk operations, ensuring efficient support for users and maintaining high service standards. Her responsibilities include managing a team of IT professionals, implementing service improvements, and coordinating with other departments to enhance overall service delivery.
Previous Role at Frederick Community College
From 2005 to 2012, Kimberly Fisher held the position of Director of Instructional and Administrative Support Services at Frederick Community College in Frederick, Maryland. During her seven-year tenure, she was responsible for overseeing various support services that facilitated both instructional and administrative functions within the college. Her leadership contributed to the effective operation of the college's support systems.
Professional Experience
Kimberly Fisher has over 19 years of experience in IT service management and support. Her career spans various roles, focusing on enhancing user experience and improving IT service delivery. With a strong background in both educational and corporate environments, she has developed a comprehensive skill set in managing IT operations and support services.
Education and Expertise
While specific details about Kimberly Fisher's educational background are not provided, her extensive experience in IT service management suggests a strong foundation in relevant fields. Her expertise includes team leadership, service desk operations, and user support, which are critical in her current role at Allegis Group.