Mladen Djordjevic
About Mladen Djordjevic
Mladen Djordjevic is a Market Research Analyst with a background in English Language and Literature. He has worked at CAVALLO, TELUS International, and Sales Clover since 2022, and previously held roles in customer service and translation.
Work at CAVALLO
Mladen Djordjevic has been employed at CAVALLO as a Market Research Analyst since 2022. In this role, he actively seeks out new market opportunities by analyzing data across various industries, products, and geographies. His responsibilities include gathering and interpreting market data to inform business strategies and decisions.
Work at TELUS International
Since 2022, Mladen Djordjevic has also worked at TELUS International as a Quality Rater. This position involves evaluating the quality of online content and ensuring that it meets specific guidelines and standards. His work contributes to enhancing the overall user experience on various platforms.
Education and Expertise
Mladen Djordjevic holds a Bachelor's degree in English Language and Literature from the University of Niš. His educational background supports his roles in market research and analysis, particularly in understanding consumer behavior and communication. He possesses advanced skills in Microsoft Excel and Microsoft Word, which are essential for analyzing consumer and competitor data.
Background in Customer Service
Before his current roles, Mladen Djordjevic worked at Sitel Group as a Customer Service Representative for three months in 2020. This experience provided him with insights into customer needs and expectations, which he applies in his market research efforts.
Experience as an English Translator
Mladen Djordjevic worked at the Media Research Center as an English Translator from 2017 to 2022. This five-year experience in translation enhanced his language skills and cultural understanding, which are beneficial in his market research and analysis work.