Samratha Enukonda
About Samratha Enukonda
Samratha Enukonda is a Senior Systems Administrator specializing in Salesforce, currently employed at Cavallo since 2021. With a Master's degree in Computer Science and a PhD in Information Technology, Enukonda has extensive experience in system integration and data management.
Work at CAVALLO
Samratha Enukonda has been serving as a Senior Systems Administrator - Salesforce at CAVALLO since 2021. In this role, Samratha has configured the Partners Community for Cavallo partners, enhancing digital experiences through Salesforce's Experience Cloud. Additionally, Samratha has managed the integration of the ERP system Sage Intacct with Salesforce, focusing on field mapping and error resolution through error logs. The position is remote, allowing for flexibility in work arrangements.
Education and Expertise
Samratha Enukonda holds a Doctor of Philosophy (PhD) in Information Technology from the University of the Cumberlands, which was completed from 2019 to 2023. Prior to this, Samratha earned a Master's degree in Computer Science from Chicago State University, studying from 2015 to 2016. Additionally, a Bachelor's degree in Information Technology was obtained from Jawaharlal Nehru Technological University from 2008 to 2012. This educational background supports expertise in systems administration and Salesforce management.
Previous Work Experience
Before joining CAVALLO, Samratha worked as a Systems Administrator - Salesforce at Sphera from 2018 to 2021 in Chicago, Illinois. In this role, responsibilities included managing Salesforce systems and ensuring effective integration with other applications. Prior to Sphera, Samratha served as a CRM Administrator/Junior Developer at Mid-State Technical College from 2017 to 2018 in Wisconsin Rapids, WI, where foundational skills in customer relationship management systems were developed.
Technical Skills and Tools
Samratha Enukonda has demonstrated proficiency in various technical tools and systems. Notably, Samratha utilized Cloudingo for data cleaning, merging mass updates, and scheduling maintenance jobs within Salesforce. Additionally, Samratha integrated the Calendly application with Salesforce to enhance meeting scheduling and logging processes for all Salesforce users. Furthermore, Samratha transformed a Sales Engineer Google form into a customized automation form using custom objects and an approval process.