Ben Mayberry
About Ben Mayberry
Ben Mayberry serves as the Customer Support Team Lead at CBORD, where he has worked since 2022. He has a diverse background in customer support and technical assistance, with previous roles at CBORD and the State University of New York College at Cortland.
Current Role as Customer Support Team Lead
Ben Mayberry currently serves as the Customer Support Team Lead at CBORD, a position he has held since 2022. In this role, he oversees the customer support team, ensuring effective communication and resolution of customer inquiries. His leadership focuses on enhancing customer satisfaction and streamlining support processes.
Previous Experience at CBORD
Prior to his current role, Ben Mayberry held multiple positions at CBORD. He worked as a Technical Support Specialist for the Point of Sale division from 2021 to 2022. He also served as Acting Customer Support Team Lead for Food & Nutrition Systems in 2021 and as a Technical Support Generalist from 2020 to 2021. His diverse roles contributed to his understanding of customer needs and technical support.
Educational Background in Professional Writing
Ben Mayberry earned a Bachelor of Arts in Professional Writing with a focus on Social Philosophy from the State University of New York College at Cortland. His studies spanned from 2015 to 2019, equipping him with strong communication skills and a solid foundation in writing and analytical thinking.
Experience in Higher Education Support Roles
Ben Mayberry has extensive experience in support roles within higher education. He worked as a Writing Intern in the Communications Office at the State University of New York College at Cortland in 2018. Additionally, he served as an Instructional Support Assistant for PC Services and as a Technology Support Specialist at The Help Center in 2019. He also held the position of Student Supervisor at The Help Center from 2016 to 2019.
Teaching Experience
In 2019, Ben Mayberry briefly worked as a Substitute Teacher Assistant at Tully Junior-Senior High School. This role provided him with experience in an educational setting, contributing to his skills in communication and support.