David Clark
About David Clark
David Clark serves as the Vice President of Customer Support at CBORD, having previously held various leadership roles in customer success and operations across multiple companies, including Mailchimp and CareerBuilder. He holds two MBA degrees from Emory University and a BA in Political Science from Auburn University.
Work at CBORD
David Clark serves as the Vice President of Customer Support at CBORD, a position he has held since 2024. In this role, he is responsible for overseeing customer support operations, ensuring that clients receive effective assistance and support. His leadership aims to enhance customer satisfaction and improve overall service delivery.
Current Role at Catalyst Software
In addition to his role at CBORD, David Clark has been working as a Customer Success Coach at Catalyst Software since 2023. His responsibilities include coaching and guiding customers to maximize their use of the software, thereby improving their overall experience and success with the product.
Previous Experience at Mailchimp
David Clark previously worked at Mailchimp as the Senior Director of Customer Success, Sales & Operations from 2019 to 2021. During his tenure, he focused on enhancing customer success strategies and optimizing sales operations, contributing to the overall growth and effectiveness of the organization.
CareerBuilder Tenure
David Clark has extensive experience at CareerBuilder, where he held multiple roles from 2004 to 2017. His positions included Quality Assurance Analyst, Quality Assurance Manager, Director of Performance Analytics, Senior Product Manager, and Director of Customer Success - Software SaaS. His diverse roles contributed to various aspects of customer success and operational efficiency within the company.
Education and Expertise
David Clark earned his Master of Business Administration (M.B.A.) with a focus on Strategy & Marketing from Emory University - Goizueta Business School, completing his studies from 2008 to 2010. He also holds a Bachelor of Arts in Political Science from Auburn University, where he studied from 1997 to 2001. His educational background supports his expertise in customer success and business strategy.