Jasmine Morrow
About Jasmine Morrow
Jasmine Morrow is a Sales Support Representative at CBORD in Ithaca, New York, with a strong educational background in Business Administration and Human Resources Management. She has experience in contract management and has developed tools to improve operational efficiency in her role.
Work at CBORD
Jasmine Morrow currently serves as a Sales Support Representative at CBORD, a position she has held since 2022. In this role, she focuses on providing support to the sales team and enhancing customer interactions. Prior to her current role, she worked as a Customer Support Generalist at CBORD from 2021 to 2022. During her time at CBORD, she has contributed to various projects, including the drafting of Non-Disclosure Agreements and Vendor Disclosure Forms, which involved managing contract data for nearly 1,000 customers.
Education and Expertise
Jasmine Morrow has a solid educational background in business and management. She earned an Associate's degree in Business Administration and Management from Finger Lakes Community College, where she studied from 2017 to 2019. She then pursued a Bachelor's degree in Business Administration and Management at Ithaca College from 2019 to 2021. Currently, she is completing her Master of Business Administration (MBA) with a focus on Human Resources Management and Services at Capella University, expected to graduate in 2024.
Background
Jasmine Morrow has developed her career in sales support and customer service, with a focus on enhancing operational efficiency. She has utilized tools such as Linksquares for contract comparison and management, employing search tags and applicable fields to streamline processes. Additionally, she created a custom self-taught Outlook Email Macros Code to improve email handling, demonstrating her initiative in optimizing communication workflows.
Achievements
Jasmine Morrow has made significant contributions to her role as a Sales Support Representative by drafting a comprehensive 73-page handbook aimed at improving and streamlining the responsibilities associated with her position. This handbook serves as a resource for best practices and operational guidelines within the sales support function. Her project work also includes extensive contract management, showcasing her ability to handle complex documentation and data recovery tasks.