Karen Birch
About Karen Birch
Karen Birch is a Software Development Manager with extensive experience in quality assurance and software testing. She has worked at CBORD since 2006, progressing through various roles and currently manages a team focused on regression testing.
Current Role as Software Development Manager
Karen Birch currently holds the position of Software Development Manager at CBORD, where she has worked since 2019. In this role, she manages a team that focuses on both manual and automated regression testing across multiple products. Her responsibilities include overseeing the testing process to ensure product quality and functionality. She actively participates in daily agile stand-up meetings and sprint planning sessions, contributing to the timely delivery of expected product features.
Previous Experience at CBORD
Prior to her current role, Karen Birch held several positions at CBORD. She served as a Software Quality Assurance Supervisor from 2016 to 2019, where she was responsible for ensuring the quality of software products. Before that, she worked as a Quality Assurance Engineer for ten years, from 2006 to 2016. Additionally, she was a QA Manager for one year, from 2018 to 2019. Her extensive experience at CBORD has provided her with a deep understanding of software quality assurance processes.
Education and Expertise
Karen Birch studied at the SUNY Institute of Technology, where she earned a Bachelor of Applied Science (BASc) in Computer Information Systems from 1992 to 1994. Prior to that, she attended Herkimer County Community College and obtained an Associate of Science (A.S.) in Computer Science from 1990 to 1992. Her educational background has equipped her with the necessary skills and knowledge to excel in software development and quality assurance.
Collaboration and Team Management
In her role as Software Development Manager, Karen Birch collaborates directly with development teams, product managers, and business analysts. This collaboration is essential for verifying product functionality and ensuring that the software meets user requirements. Her ability to manage a team effectively contributes to the overall success of the projects she oversees.