Kevin Kelly
About Kevin Kelly
Kevin Kelly is a Technical Support Supervisor at CBORD, where he has worked since 2006. He holds a Bachelor of Science in Business Management from the University of Phoenix and has a background in Computer Science from The University of Akron.
Work at CBORD
Kevin Kelly has been employed at CBORD as a Technical Support Supervisor since 2006. He has accumulated 18 years of experience in this role, contributing to the company's technical support operations in the Canton, Ohio area. His responsibilities include overseeing support teams and ensuring effective service delivery to clients.
Previous Experience in Technical Support
Before joining CBORD, Kevin Kelly worked at Proquest as a Service Readiness Engineer from 2001 to 2003. In this position, he was involved in preparing services for deployment and ensuring that technical support processes were in place. Additionally, he served as a Level III Support Representative at Bell & Howell from 1995 to 1999, where he provided advanced technical support to customers.
Education and Expertise
Kevin Kelly studied at the University of Phoenix, where he earned a Bachelor of Science degree in Business Management from 2006 to 2008. He also attended The University of Akron from 1982 to 1985, focusing on Computer Science and Data Processing. This educational background has equipped him with a strong foundation in both technical and managerial aspects of his career.
Career Development Timeline
Kevin Kelly's career spans several roles in technical support and engineering. He began his studies in Computer Science/Data Processing at The University of Akron, followed by various positions in the tech industry. His career includes significant roles at Bell & Howell and Proquest before his long-term position at CBORD.