Sarah Hayes
About Sarah Hayes
Sarah Hayes serves as the Vice President of Customer Care at CBORD, where she has worked for 15 years, contributing to customer care initiatives and process improvements. With over 20 years of experience in the technology sector, she specializes in strategic planning and cross-functional collaboration.
Work at CBORD
Sarah Hayes has been with CBORD for 15 years, holding various positions that have contributed to the company's customer care initiatives. She currently serves as Vice President of Customer Care, a role she has held since 2018. Prior to this, she was the Director of Customer Support for eight months in 2017. Her career at CBORD began as a Corporate Accounts Manager from 2013 to 2017. Additionally, she worked as a Technical Support Manager at The CBORD Group, Inc. from 2007 to 2013.
Education and Expertise
Sarah Hayes earned a Bachelor's of Science in Business Administration from Clarkson University, where she studied from 1996 to 2000. Her education has provided her with a strong foundation in business principles, which she applies in her role at CBORD. With over 20 years of experience in the technology sector, she has developed expertise in customer care and support, focusing on strategic planning and cross-functional collaboration.
Background
Sarah Hayes has a comprehensive background in customer care within the technology sector. She has worked in various roles that emphasize customer support and satisfaction. Her career at CBORD spans multiple positions, showcasing her growth and commitment to enhancing customer experiences. Her experience includes managing corporate accounts and leading technical support teams.
Achievements
Throughout her career, Sarah Hayes has demonstrated a proven track record in implementing process improvements aimed at enhancing customer satisfaction. Her leadership in customer care initiatives at CBORD has contributed significantly to the company's reputation for exceptional customer experiences. Her strategic planning skills and ability to collaborate across functions have been key to her success in various roles.