Shawn Gilbert
About Shawn Gilbert
Shawn Gilbert is a Regional Account Manager at The CBORD Group Inc, specializing in cashless solutions for the healthcare and business sectors. He has over 16 years of experience in the computer software industry and a strong background in strategic partnerships and customer relationship management.
Work at CBORD
Shawn Gilbert has served as the Regional Account Manager for Cashless in the Healthcare and Business & Industry sectors at The CBORD Group Inc since 2007. In this role, he focuses on developing and managing strategic partnerships within the healthcare services sector. His responsibilities include enhancing client satisfaction and retention through effective customer relationship management. With over 16 years of experience in the computer software industry, he contributes to the growth and success of enterprise accounts.
Education and Expertise
Shawn Gilbert studied at Tompkins Cortland Community College, where he earned an Associate of Science (A.S.) in Business Administration from 2004 to 2006. He furthered his education at SUNY Delhi, achieving a Bachelor of Business Administration (BBA) in Business & Technology Management from 2010 to 2015. Additionally, he obtained an A.S. in Information Technology from Tompkins Cortland Community College between 1990 and 1992. His educational background supports his expertise in developing strategic partnerships and business planning.
Background
Before joining The CBORD Group Inc, Shawn Gilbert worked at Cargill as a Maintenance Scheduler from 1992 to 2007. This role provided him with foundational experience in operations management. His career transition into the software industry began with his current position at CBORD, where he has since accumulated significant experience in sales and account management.
Achievements
Shawn Gilbert has over 16 years of experience in the computer software industry, specifically in sales and account management roles. He has demonstrated skills in customer relationship management, which have contributed to enhancing client satisfaction and retention. His strong background in business planning has supported the growth and success of enterprise accounts within his purview.