André Massicotte
About André Massicotte
André Massicotte is a customer service advisor at CCAP câble in Québec, Canada, where he has worked since 2017. He has a diverse background in customer service and financial consulting, with previous roles at Scotiabank and iA Groupe financier.
Work at CCAP Cable
André Massicotte has been employed at CCAP Câble as a Conseiller en service à la clientèle since 2017. In this role, he is responsible for providing customer service and support to clients. His tenure at CCAP Câble spans over seven years, during which he has developed a strong understanding of customer needs and service delivery in the telecommunications sector.
Previous Experience in Customer Service
Prior to his current position, André Massicotte worked at Scotiabank as a Représentant soutien et service à la clientèle from 2013 to 2015. In this role, he focused on customer support and service, contributing to the bank's commitment to client satisfaction. His experience in customer service also includes a position at iA Groupe financier (Industrielle Alliance) as a Conseiller en sécurité financière from 2015 to 2017.
Career in Consulting and Coordination
André Massicotte has held various roles in consulting and coordination. He worked at CCI Consultants as a Coordonnateur au placement from 2007 to 2012, where he coordinated placement services for clients. He later served as Coordonnateur principal au placement at the same organization from 2012 to 2013, further enhancing his skills in client coordination and support.
Educational Background
André Massicotte studied at Université de Sherbrooke, where he pursued a Baccalauréat in Chimie from 1991 to 1994. This educational background provided him with a foundation in scientific principles, which may contribute to his analytical skills in customer service and coordination roles.