Blair Hill
About Blair Hill
Blair Hill is a Senior Customer Success Manager at CCC Information Services, with a background in customer success and implementation roles spanning over a decade. She holds a Master's Certificate in Human Resources Management from Villanova University and is currently pursuing an MBA at Boston University's Questrom School of Business.
Work at CCC Intelligent Solutions
Blair Hill has been employed at CCC Intelligent Solutions as a Senior Customer Success Manager since 2020. In this role, she focuses on enhancing customer satisfaction and ensuring the successful implementation of solutions. Her experience in customer success management allows her to effectively address client needs and foster strong relationships.
Previous Experience at Auto Injury Solutions
Before joining CCC Intelligent Solutions, Blair Hill worked at Auto Injury Solutions as a Customer Success Manager from 2017 to 2020. During her three years in this position, she was responsible for managing customer relationships and ensuring the delivery of services that met client expectations. Her role contributed to the overall success of the organization.
Experience at Assist America
Blair Hill served as an Implementation Specialist at Assist America from 2008 to 2017. Over her nine-year tenure, she was involved in the implementation of services and solutions, working closely with clients to ensure smooth transitions. This experience provided her with a solid foundation in customer service and project management.
Educational Background
Blair Hill holds a Master of Business Administration (MBA) from the Questrom School of Business at Boston University, where she studied from 2021 to 2024. She also earned a Masters Certificate in Human Resources Management and Services from Villanova University. Additionally, she obtained a Bachelor of Science in French and Secondary Education from Indiana University Bloomington and studied abroad at IES Paris.
Early Career Experience
Blair Hill began her professional career as an Administrative Assistant at EMI Yoshi, where she worked for six months in 2007 to 2008. This early experience contributed to her administrative skills and understanding of business operations, which have been beneficial in her subsequent roles.