Carlos Navarro
About Carlos Navarro
Carlos Navarro serves as the VP of Industry Relations for the Automotive Services Group at CCC Intelligent Solutions, a position he has held since 2007. With a background in product engineering and technology development, he specializes in claim processing automation and enhancing collaboration between collision repair facilities and insurance companies.
Work at CCC Intelligent Solutions
Carlos Navarro has been serving as the VP Industry Relations for the Automotive Services Group at CCC Intelligent Solutions since 2007. In this role, he focuses on enhancing collaboration and efficiency between insurance companies and automotive collision repair shops. He has been instrumental in developing plans that improve productivity and growth within the automotive collision repair sector through automated systems. Prior to his current position, he held various roles at CCC, including VP Development, Technology from 1994 to 2007, and Director, Product Engineering from 1989 to 1993.
Education and Expertise
Carlos Navarro earned a Bachelor of Science degree in Economics and Computer Science from the University of Illinois, Circle Campus, where he studied from 1971 to 1975. His educational background provides a strong foundation for his expertise in claim processing automation solutions and automated vehicle claims handling systems. This knowledge supports his work in developing analytic solutions tailored for managing collision parts portfolios.
Background
Carlos Navarro has a long-standing career at CCC Intelligent Solutions, spanning over three decades. He initially joined the company in 1989 as Director of Product Engineering and later advanced to VP Development, Technology, before assuming his current role. His extensive experience in the automotive services industry has equipped him with a deep understanding of the dynamics between collision repair facilities and insurance companies.
Achievements
Throughout his career at CCC Intelligent Solutions, Carlos Navarro has developed national service models aimed at enhancing collaboration between collision repair facilities and insurance companies. His contributions have focused on improving operational efficiency and productivity in automotive collision repair shops, particularly through the implementation of automated systems. His work has significantly influenced the industry by streamlining processes and fostering better relationships among stakeholders.