Connie Iden Monds, Cba
About Connie Iden Monds, Cba
Connie Iden Monds serves as the Director of Strategic Partnerships at CCC Intelligent Solutions, where she focuses on building strategic partner relationships. She has extensive experience in customer success and cloud delivery, having held various roles at Verint Systems over a span of more than a decade.
Current Role at CCC Intelligent Solutions
Connie Iden Monds serves as the Director of Strategic Partnerships at CCC Intelligent Solutions. She has held this position since 2023, working remotely from Antioch, Tennessee, while managing partnerships based in Chicago, Illinois. In her current role, she focuses on building and nurturing strategic partner relationships, contributing to the company's growth and collaboration efforts.
Previous Experience at Verint Systems
Connie Iden Monds has extensive experience at Verint Systems, where she worked in various roles over a span of 13 years. Her positions included Cloud Delivery Manager from 2022 to 2024, Technical Managed Services Customer Success Manager from 2012 to 2017, Customer Success Manager/Support Account Manager from 2017 to 2021, and Professional Services Consulting Manager from 2021 to 2022. This diverse background provided her with a comprehensive understanding of customer success and technical delivery.
Education and Academic Background
Connie Iden Monds studied at Middle Tennessee State University (MTSU) from 1986 to 1992, where she focused on Mass Communications and earned a degree in Business. Prior to her university education, she attended Riverdale High School in Murfreesboro, Tennessee, where she achieved an Academic Diploma from 1983 to 1986.
Expertise in Balloon Artistry
Connie Iden Monds is internationally recognized for her expertise in balloon artistry. She has won multiple awards in this field and serves as an instructor, sharing her skills and knowledge with others. Her involvement in balloon artistry showcases her diverse talents beyond her professional career in technology and partnerships.
Remote Work and Location
Connie Iden Monds operates remotely from Antioch, Tennessee. Despite her remote work setup, she effectively manages strategic partnerships that are primarily based in Chicago, Illinois. This arrangement allows her to maintain a flexible work-life balance while contributing to her organization's objectives.