David Fisher
About David Fisher
David Fisher is a Customer Success Manager for OEM Services at CCC Intelligent Solutions in Chicago, Illinois, where he has worked since 2021. He has a background in operations and account management, with experience at ProCamps Worldwide and The Reynolds and Reynolds Company.
Work at CCC Intelligent Solutions
David Fisher has been employed at CCC Intelligent Solutions since 2021, serving as the Customer Success Manager for OEM Services. In this role, he is responsible for managing relationships with original equipment manufacturer clients and ensuring their satisfaction with the services provided. His tenure at CCC Intelligent Solutions has included facilitating the successful launch of three products with different OEM customers. He also developed operational scorecards and reporting tailored for specific OEM accounts, enhancing client engagement and service delivery.
Previous Experience
Before his current position, David Fisher worked at CCC Intelligent Solutions as a Dealer Solutions Advisor from 2017 to 2021. His experience also includes a role as a Corporate Account Manager at The Reynolds and Reynolds Company from 2016 to 2017. Additionally, he interned at ProCamps Worldwide in 2015 for three months. His early career also included working at the University of Dayton in Athletic Facility Operations from 2014 to 2016, where he gained valuable operational experience.
Education and Expertise
David Fisher studied at the University of Dayton, where he earned degrees in Sports Management and Business Administration from 2012 to 2016. His educational background provides him with a solid foundation in both sports and business, which he applies in his current role. His expertise includes developing operational scorecards, driving cross-functional initiatives, and utilizing statistical techniques to analyze complex data sets.
Client Management and Reporting
In his role at CCC Intelligent Solutions, David Fisher monitors account service plans to proactively address client issues and identify competitive threats. He provides clients and their management teams with detailed reporting and insights, ensuring they have the necessary information to make informed decisions. His ability to drive cross-functional initiatives involving multiple teams, including Account, Products & Technology, Implementation, Legal, and Operations, demonstrates his commitment to resolving client challenges effectively.