Greta Gutjahr
About Greta Gutjahr
Greta Gutjahr serves as the Director of Sales & Business Development Payments at CCC Intelligent Solutions, where she focuses on enhancing customer experience through automation and innovative payment technologies. With extensive experience at American Express in various leadership roles, she has developed a strong background in business development and client solutions.
Work at CCC Intelligent Solutions
Greta Gutjahr serves as the Director of Sales & Business Development Payments at CCC Intelligent Solutions. She has held this position since 2022, focusing on enhancing customer experience by streamlining the claims lifecycle and increasing productivity through straight-through processing (STP). Her role involves implementing innovative payment technologies to automate the property and casualty insurance ecosystem, contributing to the company's mission of improving operational efficiency in the insurance sector.
Previous Experience at American Express
Prior to her current role, Greta Gutjahr worked at American Express in various capacities. She was the Manager of Business Development from 2015 to 2019, where she focused on developing business strategies. Following this, she served as the Director of Global Business Consulting at American Express Global Business Travel from 2019 to 2023. Her earlier roles included Team Leader of Service Delivery from 1996 to 2006 and General Manager of Client Solutions from 2006 to 2011, both in the Greater St. Louis Area. She also worked as a Global Account Manager in Global Corporate Payments from 2012 to 2015.
Education and Expertise
Greta Gutjahr earned a Bachelor of Arts in Organizational Studies from Saint Louis University, completing her studies from 2006 to 2010. Her educational background supports her extensive career in business development and sales, particularly within the financial services and payments sectors. This foundation has equipped her with the skills necessary to drive initiatives aimed at improving customer experiences and operational efficiencies.
Focus on Payment Technologies
In her current role, Greta Gutjahr emphasizes the importance of automating the property and casualty insurance ecosystem. She leverages innovative payment technologies to enhance efficiency and productivity within the claims process. Her strategic focus on straight-through processing (STP) aims to reduce the claims lifecycle, ultimately benefiting both the company and its customers.