Heidi H.
About Heidi H.
Heidi H. is the Director of Solutions Engineering at CCC Intelligent Solutions, where she leads strategic projects and collaborates with design and product teams. She has extensive experience in the collision repair industry, having held various leadership roles at Caliber Collision Centers for over a decade.
Current Role at CCC Intelligent Solutions
Heidi H. serves as the Director, Solutions Engineer at CCC Intelligent Solutions since 2023. In this role, she leads strategic projects that drive the go-to-market strategy and influence product direction within the company. Her responsibilities include collaborating with design and product teams to provide feedback on production direction and roadmap. She also partners closely with revenue leaders to meet revenue targets and drive deal strategy, leveraging her expertise in the product and industry.
Previous Experience at Caliber Collision Centers
Heidi H. has extensive experience at Caliber Collision Centers, where she held multiple leadership positions. She served as Vice President, Center Development from 2018 to 2021, and as Vice President of Field Administration from 2015 to 2018, overseeing operations across 17 states. Prior to these roles, she was the Regional Director of Field Administration from 2012 to 2015, managing operations in Texas, Oklahoma, Colorado, New Mexico, and Georgia. Her career at Caliber began as an Office Manager in 2009, progressing through various roles including Regional Office Manager and Center Manager.
Education and Academic Background
Heidi H. studied at The University of Texas at Austin, where she earned a Bachelor of Arts in Government from 2002 to 2006. Her academic background in liberal arts provided her with a strong foundation in critical thinking and analysis, which she has applied throughout her career in various leadership roles.
Professional Skills and Contributions
In her current role and previous positions, Heidi H. has demonstrated a strong ability to serve as a customer advocate throughout the pre-sales lifecycle. She translates technical and business requirements into effective solutions, working closely with account teams to execute pre-sales activities. This includes opportunity qualification, demonstrations, and proof of concepts, showcasing her expertise in aligning customer needs with business objectives.