Heidi Van Dam
About Heidi Van Dam
Heidi Van Dam serves as the Operations Manager at CCC Information Services, a position she has held since 2016. Previously, she worked for seven years as a Collections Supervisor at Wells Fargo.
Work at CCC Intelligent Solutions
Heidi Van Dam has served as Operations Manager at CCC Intelligent Solutions since 2016. In this role, she oversees various operational processes and ensures efficiency within the organization. Her responsibilities include managing teams, optimizing workflows, and implementing strategic initiatives to enhance service delivery. With eight years of experience at CCC, she has contributed to the company's operational success and has played a key role in various projects aimed at improving customer satisfaction.
Previous Experience at Wells Fargo
Before joining CCC Intelligent Solutions, Heidi Van Dam worked at Wells Fargo as a Collections Supervisor from 2009 to 2016. In this position, she managed a team responsible for collections and customer service operations. Her role involved developing strategies to improve collections performance and ensuring compliance with company policies. Her seven years at Wells Fargo provided her with valuable experience in financial services and team management.
Professional Background
Heidi Van Dam has a solid professional background in operations management and team leadership. Her career spans over a decade, with significant experience in both the financial services sector and the technology industry. This diverse background has equipped her with a comprehensive understanding of operational processes and customer service dynamics.