James Munsterman API, AI Ns
About James Munsterman API, AI Ns
James Munsterman is a Senior Associate Account Manager at CCC Intelligent Solutions, where he has worked since 2020. He has extensive experience in the insurance industry, having held various managerial roles at Automobile Club of Southern California and The Hanover Insurance Group.
Current Role at CCC Intelligent Solutions
James Munsterman currently serves as a Senior Associate Account Manager at CCC Intelligent Solutions. He has held this position since 2020, contributing to the company's operations in Atlanta, Georgia. In this role, he focuses on managing client accounts and ensuring customer satisfaction.
Previous Experience at CCC Intelligent Solutions
Prior to his current role, James Munsterman worked at CCC Intelligent Solutions as a Customer Success Manager from 2018 to 2020. During his two years in this position, he was based in Chicago, Illinois, where he was responsible for enhancing customer experiences and supporting client needs.
Career at Automobile Club of Southern California
James Munsterman has extensive experience at the Automobile Club of Southern California, where he held multiple roles. He served as an Auto Claims Team Manager from 2012 to 2013, and as an Auto Physical Damage Claims Manager from 2010 to 2012. Additionally, he worked as a Claims Quality Engineering Team Manager from 2013 to 2015 and as an Early Response Claims Representative from 2005 to 2007.
Experience at The Hanover Insurance Group
James Munsterman worked at The Hanover Insurance Group as a Claims Unit Manager from 2015 to 2018. During his three years in this role, he was involved in managing claims processes and ensuring efficient operations within the claims unit.
Education and Professional Qualifications
James Munsterman earned a Bachelor of Science (B.S.) in Social Sciences from Indiana Wesleyan University, where he studied from 2002 to 2005. He also holds professional qualifications from the American Institute for Chartered Property Casualty Underwriters, achieving the Associate in Insurance and Associate in Personal Insurance designations.