Jennifer Garcia
About Jennifer Garcia
Jennifer Garcia is the Director of Product Operations at CCC Intelligent Solutions, where she has worked since 2023. With over 20 years of experience in product management and a strong background in the insurtech and financial payments industries, she focuses on AI and data-driven products to enhance digital transformation.
Current Role at CCC Intelligent Solutions
Jennifer Garcia serves as the Director of Product Operations at CCC Intelligent Solutions since 2023. In this role, she focuses on enhancing operational efficiency and driving strategic initiatives within the organization. Her responsibilities include leading cross-functional teams to develop objectives and key results (OKRs) and key performance indicators (KPIs), which are essential for monitoring progress and executing growth strategies.
Previous Experience at Discover Financial Services
Jennifer Garcia has extensive experience at Discover Financial Services, where she held several positions over a span of years. She worked as a Manager in Merchant Acceptance Marketing for five months in 2004-2005, and prior to that, she served as a Product Manager for Prepaid Products from 2010 to 2012. Additionally, she was involved in product management for new technologies from 2005 to 2010, and worked as a Project Manager focusing on Merchant Marketing & Promotions from 2002 to 2004.
Education and Expertise
Jennifer Garcia holds a Master of Business Administration (M.B.A.) from Lake Forest Graduate School of Management. She also earned a Bachelor of Arts (B.A.) in Advertising & Communications from Marquette University. With over 20 years of experience, she specializes in product management, strategy, and delivery, particularly in SaaS-based B2B and B2C solutions. Her expertise includes building AI and data-driven products that facilitate digital transformation.
Career Progression at CCC Intelligent Solutions
At CCC Intelligent Solutions, Jennifer Garcia has held multiple roles since joining the company. She served as Senior Manager of Product Management from 2014 to 2018, followed by a five-year tenure as Director of Product Management from 2018 to 2023. Throughout her career at CCC, she has focused on developing innovative product strategies and enhancing operational processes.
Industry Experience in Insurtech and Financial Payments
Jennifer Garcia possesses a diverse range of experience in the insurtech and financial payments industries. Her background includes significant roles in product management and marketing, where she has proactively identified and implemented process improvements to maximize resource capacity and efficiency. This experience positions her as a knowledgeable leader in the development of solutions that drive growth and innovation.