Juan Munoz
About Juan Munoz
Juan Munoz is an Implementation Business Analyst at CCC Information Services, where he has worked since 2011. He holds an Associate of Fine Arts from City Colleges of Chicago and a Bachelor of Arts in Criminal Justice from Roosevelt University.
Work at CCC Information Services
Juan Munoz has been an Implementation Business Analyst at CCC Information Services since 2011, contributing to the company for over 13 years in Chicago. In this role, he participates in developing strategies for client implementation roll-out, ensuring that projects meet client needs effectively. He is responsible for creating client-specific product setup and configuration test plans, which are essential for the implementation process. Additionally, he conducts project deliverable walkthroughs to facilitate successful implementation and collaborates with internal teams to ensure that setup and configuration tasks are completed on schedule.
Previous Experience at CCC Information Services
Before his current role, Juan Munoz worked at CCC Information Services as a Senior Registration Specialist from 2006 to 2011. During this five-year tenure, he gained valuable experience that contributed to his understanding of the company's operations and client needs. This background has informed his current responsibilities and enhanced his ability to manage implementation processes effectively.
Education and Expertise
Juan Munoz studied at City Colleges of Chicago-Harold Washington College, where he earned an Associate of Fine Arts (AFA) degree. He furthered his education at Roosevelt University, obtaining a Bachelor of Arts (BA) in Criminal Justice and Corrections. This diverse educational background provides him with a unique perspective in his role as an Implementation Business Analyst, allowing him to approach client needs with a well-rounded understanding.
Implementation Strategies and Client Engagement
In his role at CCC Information Services, Juan Munoz is actively involved in developing strategies for client implementation roll-out. He works closely with clients to ensure that their specific needs are met through tailored product setups. His responsibilities include creating detailed test plans and conducting walkthroughs to ensure that all project deliverables are understood and executed properly, which is crucial for maintaining client satisfaction and project success.