Kamal J. Patel, Scla, AI C
About Kamal J. Patel, Scla, AI C
Kamal J. Patel serves as the Manager of the Casualty Customer Success Team at CCC Intelligent Solutions, where he has worked since 2022. He has extensive experience in the Property & Casualty and Healthcare industries, having held various positions at Liberty Mutual Insurance and Ensemble Health Partners.
Work at CCC Intelligent Solutions
Kamal J. Patel has been serving as the Manager of the Casualty Customer Success Team at CCC Intelligent Solutions since 2022. In this role, he oversees customer success initiatives within the casualty sector, ensuring that clients receive effective support and solutions. Prior to this position, he worked as a Senior Customer Success Manager - Casualty for one month in 2022 and as a Customer Success Manager - Casualty from 2020 to 2022. His tenure at CCC Intelligent Solutions reflects a commitment to enhancing customer experiences in the insurance industry.
Education and Expertise
Kamal J. Patel earned a Bachelor of Science in Economics from the University of Illinois Chicago, completing his studies from 1996 to 2000. His academic background in economics supports his professional expertise in both the Property & Casualty and Healthcare industries. This educational foundation contributes to his analytical skills and understanding of market dynamics, which are essential in his current role.
Background
Kamal J. Patel has a comprehensive background in the insurance and healthcare sectors. He began his career at Liberty Mutual Insurance, where he held various positions, including Claims Examiner, Senior Claims Examiner, Claims Team Manager, and Senior Claims Manager from 2001 to 2018. He also worked at Ensemble Health Partners as a Revenue Cycle Leader from 2019 to 2020. His extensive experience in claims management and customer success has equipped him with a diverse skill set.
Achievements
Throughout his career, Kamal J. Patel has developed skills in Coaching, Continuous Improvement, Customer Experience, Quality Improvement, and Employee Learning & Development. These competencies have enabled him to drive initiatives that enhance customer satisfaction and operational efficiency. His roles have consistently focused on improving processes and outcomes within the organizations he has worked for.