Kristyn Emenecker
About Kristyn Emenecker
Kristyn Emenecker serves as the VP of Product Management, Enterprise at CCC Intelligent Solutions, bringing extensive experience from previous roles at Verint, Templafy, and Playvox. She is recognized as a thought leader in customer experience and workforce optimization, with a strong background in public speaking and mentoring.
Current Role at CCC Intelligent Solutions
Kristyn Emenecker serves as the Vice President of Product Management for Enterprise at CCC Intelligent Solutions. She has held this position since 2023 and works remotely. In this role, she is responsible for overseeing product management strategies and initiatives that drive enterprise solutions within the company.
Previous Experience at Verint
Emenecker has an extensive background at Verint, where she held multiple senior roles. She served as the Global Vice President of Workforce Optimization & Interaction Analytics from 2014 to 2016, and later as the Senior Vice President of Product Strategy from 2018 to 2020. Additionally, she was the Global Vice President of the Product Strategy Group from 2016 to 2018 and the Vice President of Solutions Marketing from 2010 to 2011.
Leadership Roles in Product Management
Before her current role, Emenecker was the Chief Product & Strategy Officer at Playvox from 2020 to 2023. She also briefly served as the Chief Marketing Officer at Templafy in 2023. Her leadership experience extends to NICE inContact, where she was Vice President & GM of the WFO Solution Group and Vice President of Product Marketing from 2011 to 2014.
Educational Background
Emenecker studied at Temple University and holds a Bachelor of Arts degree with a focus in Journalism and Public Relations. She also attended Messiah University, further enhancing her educational qualifications.
Expertise and Recognition
Kristyn Emenecker is recognized as a thought leader in customer experience (CX), contact center operations, and workforce optimization. She has a successful history of public speaking and market evangelism. Emenecker is known for her ability to engage and inspire professionals globally and possesses strong writing skills adaptable to various styles.