Leslie Hord
About Leslie Hord
Leslie Hord is a Senior Product Manager at CCC Intelligent Solutions, specializing in APD Analytics. With extensive experience in product management and analytics across multiple insurance companies, Hord has developed strategies and insights to enhance product offerings and customer engagement.
Work at CCC Intelligent Solutions
Leslie Hord currently serves as a Senior Product Manager for APD Analytics at CCC Intelligent Solutions, a position held since 2023. In this role, Hord develops strategies for NorthStar Reporting by engaging with both internal and external customers. Hord also provides strategic insights and analytics to enhance the company's value proposition by integrating third-party data. Additionally, Hord consults on the design of external dashboards tailored for various personas, including claims and regional management, and collaborates with enterprise analytics leadership and insurance carriers to deliver optimal analytical products.
Previous Experience at Encompass Insurance
Leslie Hord has extensive experience at Encompass Insurance, where Hord held multiple roles. Hord worked as a Frontline Performance Leader for the Auto Liability Team from 2005 to 2006. Later, Hord served as a Product Management Associate Manager for the Northeast Regional Team from 2012 to 2016, and as a Product Operations Manager for Property Line Management from 2016 to 2017. Hord's tenure at Encompass also included a role as a Regional Casualty Evaluation Consultant from 2006 to 2007 and as a Senior Litigation Adjuster for Casualty Claims from 2003 to 2005.
Career at Allstate
Leslie Hord worked at Allstate in various capacities between 2002 and 2021. Hord began as a Claims Adjuster in Casualty Claims from 2002 to 2003. Hord then progressed to a Senior Litigation Adjuster role from 2003 to 2005. Hord continued at Allstate as a Product Operations Associate Manager for Contract Strategy & Execution from 2007 to 2012, followed by a Product Operations Manager role from 2017 to 2019. Hord also served as a Product Manager from 2019 to 2021, contributing to the development and execution of product strategies.
Education and Expertise
Leslie Hord studied at The University of Texas at San Antonio, earning a Bachelor of Arts in Biological Psychology in 2002. Hord also attended the Georgia Institute of Technology, where Hord pursued a Master's of Science in Analytics in 2019, although the program was not completed. This educational background provides Hord with a strong foundation in both psychology and analytics, supporting Hord's expertise in product management and strategic insights within the insurance industry.