Mike Silva
About Mike Silva
Mike Silva serves as the EVP, Chief Commercial and Customer Success Officer at CCC Intelligent Solutions, a position he has held since 2022. He has over 15 years of experience in leadership roles at prominent companies such as Salesforce, Microsoft, and IBM, with a strong focus on financial services and cloud solutions.
Current Role at CCC Intelligent Solutions
Mike Silva serves as the Executive Vice President and Chief Commercial and Customer Success Officer at CCC Intelligent Solutions. He has held this position since 2022, working from the company's New York office. In this role, he focuses on driving commercial success and enhancing customer satisfaction, leveraging his extensive background in financial services and technology.
Previous Experience at Salesforce
Before joining CCC Intelligent Solutions, Mike Silva worked at Salesforce as Senior Vice President for Financial Services from 2019 to 2022. During his three years in this role, he operated in North America, where he contributed to the company's growth and strategic initiatives within the financial sector.
Career Background at Microsoft
Mike Silva has a significant history with Microsoft, where he held various leadership roles from 2006 to 2019. His positions included Sales Manager for Global and Enterprise, East Region Sales Director for Financial Services, and General Manager for U.S. Financial Services. His tenure at Microsoft encompassed responsibilities in sales, cloud strategy, and digital transformation.
Educational Background
Mike Silva holds a Bachelor's Degree from Hobart and William Smith Colleges. He also completed an Executive Program at The Wharton School, which provided him with advanced knowledge in business management and strategy. Additionally, he attended Delbarton Prep School, where he completed a College Preparatory program.
Expertise in Business Strategy and Management
Mike Silva possesses extensive experience in managing profit and loss responsibilities for business enterprise applications and global-scale cloud solutions. He specializes in turnaround strategies for legacy and acquired entities, and has a proven track record in global strategy formation and execution. His skills also include regulatory risk and compliance management, as well as organizational design and leadership development.