Mohamed E.
About Mohamed E.
Mohamed E. is a Customer Success Manager at CCC Intelligent Solutions, where he has worked since 2023. He has a background in customer success and sales, with previous roles at SV Academy, Genentech, HP, and the U.S. House of Representatives.
Work at CCC Intelligent Solutions
Currently, Mohamed E. serves as a Customer Success Manager at CCC Intelligent Solutions, a role he has held since 2023. In this position, he is responsible for ensuring customer satisfaction and success, working closely with clients to address their needs and optimize their experience with the company's services. Prior to this role, he worked as a Customer Success Associate at the same company from 2022 to 2023, where he gained valuable experience in customer engagement and support.
Previous Experience in Customer Success
Before joining CCC Intelligent Solutions, Mohamed E. participated in the Customer Success Fellowship at SV Academy in 2022 for one month. This program provided him with foundational skills and knowledge in customer success management. His earlier experience includes a position as a Reimbursement Specialist at Genentech from 2021 to 2022, where he worked in South San Francisco, California, for two months.
Background in Technology Sales and Government
Mohamed E. has a background in technology sales, having worked as a Technology Sales Specialist at HP from 2017 to 2019 for two years. Additionally, he gained experience in the public sector as a Congressional Intern at the U.S. House of Representatives in 2018, where he served for four months. These roles contributed to his understanding of both the technology industry and government operations.
Education and Expertise
Mohamed E. holds a Bachelor's degree in Psychology from California State University-Sacramento, which he completed from 2015 to 2020. He also achieved a Certificate in Customer Success Fellowship from SV Academy in 2022. His educational background provides him with insights into human behavior and effective communication, which are essential in customer success roles.