Neil Latham
About Neil Latham
Neil Latham is the Vice President of Transformation at CCC Intelligent Solutions, where he has worked since 2022. He has extensive experience in change management, customer experience strategies, and organizational design, having held various leadership roles at notable companies including Microsoft, Activision, and Experian.
Current Role at CCC Intelligent Solutions
Neil Latham serves as the Vice President of Transformation at CCC Intelligent Solutions, a position he has held since 2022. In this role, he focuses on implementing enterprise-scale change management programs aimed at enhancing customer experience strategies and execution frameworks. His work involves aligning operating models with strategic goals and developing measurement frameworks to assess the effectiveness of transformation initiatives.
Previous Experience at Microsoft
Neil Latham has extensive experience at Microsoft, where he held multiple roles over a span of several years. He worked as a Corporate Strategic Planning and Analysis professional from 2000 to 2004, followed by positions as Sales Excellence Director from 2006 to 2008, Marketing Director from 2008 to 2009, and Quality and Business Excellence Leader from 2009 to 2012. His roles involved driving productivity and quality improvements across various business units.
Education and Expertise
Neil Latham holds a Master of Business Administration (M.B.A.) from Colorado State University. He also studied Chemical and Polymer Engineering at Burton College, achieving an HNC in Polymer Technology. Additionally, he pursued studies in AI and Machine Learning at the Massachusetts Institute of Technology from 2018 to 2019. His expertise includes organizational design, optimization, and deploying growth strategies, both organically and inorganically.
Career History and Leadership Roles
Throughout his career, Neil Latham has held various leadership roles across different industries. He served as Vice President of Productivity and Transformation at Experian from 2015 to 2020 and as VP of Transformation and Productivity at Activision from 2020 to 2022. Earlier in his career, he worked at Concentric AB as Engineering Manager and at PACCAR as Senior Project Manager. His diverse background includes experience in data science, analytics, digitization, and robotic process automation.
Focus Areas and Strategic Initiatives
Neil Latham specializes in customer experience strategies and the execution of frameworks that support these initiatives. He is experienced in aligning operating models with strategic goals and has a strong focus on developing and implementing measurement frameworks. His work emphasizes the importance of organizational design and optimization to drive effective change within organizations.