Renee Howard
About Renee Howard
Renee Howard is a Senior Customer Service Representative at CCC Information Services, where she has worked remotely since 2020. Previously, she served as a Senior Technical Advisor at Kelly Connect from 2016 to 2018.
Work at CCC Intelligent Solutions
Renee Howard has been employed at CCC Information Services since 2020, serving as a Senior Customer Service Representative. In this role, she operates remotely, providing support and assistance to clients. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring a high level of service satisfaction. Over her four years at CCC, she has gained experience in customer service within the technology sector.
Previous Experience at Kelly Connect
Before joining CCC Information Services, Renee Howard worked at Kelly Connect as a Senior Technical Advisor from 2016 to 2018. During her two years in this position, she operated in a virtual environment, providing technical support and guidance to customers. This role allowed her to develop her skills in troubleshooting and customer interaction, contributing to her expertise in customer service.
Professional Role and Responsibilities
In her current role as a Senior Customer Service Representative at CCC Information Services, Renee Howard is responsible for managing customer interactions and ensuring their needs are met. She utilizes her technical knowledge and customer service skills to provide effective solutions. Her experience in both customer service and technical advisory roles enhances her ability to support clients effectively.