Renee Nicholus

Renee Nicholus

Supervisor, Salesforce Administrator @ CCC Intelligent Solutions

About Renee Nicholus

Renee Nicholus is a Supervisor and Salesforce Administrator with extensive experience in Salesforce management and analysis. She holds a CCSP certification and has worked in various roles across multiple companies, including CCC Information Services and Topco Associates LLC.

Current Role at CCC Intelligent Solutions

Renee Nicholus serves as a Supervisor and Salesforce Administrator at CCC Intelligent Solutions. She has held this position since 2019 and is based in Chicago, Illinois. In her current role, she oversees Salesforce operations and administration, ensuring effective management of the platform.

Previous Experience in Salesforce Administration

Prior to her current role, Renee Nicholus worked as a Salesforce Administrator at CCC Information Services from 2018 to 2019. She also held the position of Senior Salesforce Administrator at Goby from 2016 to 2017. Her experience includes extensive work with Salesforce systems, contributing to her expertise in the field.

Educational Background

Renee Nicholus studied at Elmhurst University, where she earned a Bachelor of Science degree. Her studies included Economics, Psychology, and Business Administration, completed from 2000 to 2004. This educational foundation supports her career in Salesforce administration and business analysis.

Certifications and Training

Renee holds a CCSP certification recognized by the International Customer Service Association. She attended the Salesforce Wave Academy in 2017, where she focused on building Wave dashboards and editing JSON, XMD, and SAQL queries. Additionally, she completed training sessions on Substance Use/Abuse, Behavioral Skills, and Communication Skills at The Illinois Training Institute.

Career Progression

Renee Nicholus has a diverse work history, beginning her career at Topco Associates LLC. She worked in various roles, including Member Services Specialist, Project Manager, and Business Analyst, from 2009 to 2016. Her experience across different positions has contributed to her comprehensive understanding of Salesforce and business operations.

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