Rob Ingersoll
About Rob Ingersoll
Rob Ingersoll is an Analytics Platform Administrator with extensive experience in software engineering and analytics environments. He has worked at various companies, including Digital Technology International, MicroStrategy, and CCC Intelligent Solutions, and holds a BS in Computer Science from the University of Wisconsin-La Crosse.
Work at CCC Intelligent Solutions
Rob Ingersoll has served as the Analytics Platform Administrator at CCC Intelligent Solutions since 2017. In this role, he is responsible for overseeing analytics environments, ensuring operational stability, and addressing outages and security issues. He coordinates with various teams to resolve issues within the established service level agreements. His contributions help maintain the integrity and performance of the analytics platform.
Previous Experience in Analytics and Software Development
Before joining CCC Intelligent Solutions, Rob Ingersoll worked at MicroStrategy from 2009 to 2017 as a Senior Consultant and Lead Mobile Administrator. His responsibilities included managing mobile analytics and consulting on various projects. Prior to that, he was a Software Engineer at Digital Technology International for eight years, where he contributed to software development initiatives. His earlier roles include Senior Developer at Pronto Progress and Network Coordinator at Trane.
Education and Expertise
Rob Ingersoll earned a Bachelor of Science degree in Computer Science from the University of Wisconsin-La Crosse, where he studied from 1994 to 1998. His educational background has provided him with a strong foundation in software development and analytics. He has expertise in automating ETL and server processes using shell scripting, Powershell, and Python, which has led to improved operational efficiency in his roles.
Key Contributions to Analytics Platforms
Throughout his career, Rob Ingersoll has made significant contributions to analytics platforms. He played a key role in migrating the MicroStrategy environment to AWS and Linux, which enhanced the scalability and performance of the analytics platform. Additionally, he successfully deployed a Tableau environment from scratch, ensuring multitenant access and implementing robust security measures.