Shaun Matuska
About Shaun Matuska
Shaun Matuska is a Senior Customer Success Manager at CCC Intelligent Solutions, where he has worked since 2010. He possesses advanced skills in various graphics and HTML editing tools, along with a strong background in operating systems and business applications.
Work at CCC Intelligent Solutions
Shaun Matuska has been employed at CCC Intelligent Solutions since 2010, serving as a Senior Customer Success Manager. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. His tenure at CCC Intelligent Solutions spans over 14 years, during which he has contributed to various initiatives aimed at improving client engagement and support.
Previous Experience at Fifth Third Bank
Prior to his current position, Shaun Matuska worked at Fifth Third Bank as a Customer Service Representative from 2009 to 2010. In this role, he was responsible for addressing customer inquiries and providing support, which helped him develop strong communication and problem-solving skills essential for his later work in customer success.
Technical Skills and Expertise
Shaun Matuska possesses advanced skills in various HTML editing tools, including Macromedia Dreamweaver, Microsoft FrontPage, and Adobe GoLive. He is also proficient in graphics tools such as Macromedia Flash, Adobe Photoshop, and Adobe Illustrator. His technical expertise extends to operating systems, where he is skilled in multiple versions of Windows and Linux, as well as a range of business applications including SalesForce, VMWare, and Oracle Cloud.
Programming Languages Proficiency
Shaun Matuska has expertise in several programming languages, including Pascal, Turbo Pascal, C, C++, Java, Java Swing, and Python. This knowledge allows him to understand and engage with technical aspects of customer solutions, enhancing his ability to support clients effectively.