Stacey Campbell
About Stacey Campbell
Stacey Campbell serves as the Director of Enterprise Strategy Enablement at CCC Intelligent Solutions, where she has worked since 2017. She has extensive experience in strategic program management and change management, having previously held various roles at CCC Intelligent Solutions and Slalom Consulting.
Work at CCC Intelligent Solutions
Stacey Campbell has been serving as the Director of Enterprise Strategy Enablement at CCC Intelligent Solutions since 2017. In this role, she creates and manages go-to-market programs that ensure both internal and customer readiness for corporate objectives and product portfolios. Prior to this position, she held multiple roles within the company, including Director of Client Development and Services from 2013 to 2017, and Director of Program Management from 2010 to 2011. Her extensive experience at CCC Intelligent Solutions spans over a decade, contributing to various strategic initiatives.
Previous Experience at Slalom Consulting
Stacey Campbell worked at Slalom Consulting as a Business Consultant during two separate periods, first from 2011 to 2012 for seven months, and then from 2012 to 2013 for one year. In these roles, she focused on consulting with clients to implement strategic initiatives and improve operational efficiencies. Her experience at Slalom Consulting provided her with a strong foundation in business strategy and client management.
Education and Expertise
Stacey Campbell holds a Master of Social Work (MSW) from Loyola University Chicago, where she studied Clinical Social Work from 1995 to 1997. She also earned a Bachelor of Arts (BA) in Psychology from Michigan State University, completing her studies from 1989 to 1993. Her educational background supports her expertise in organizational strategy, change management, and client engagement.
Achievements in Customer Feedback Management
Stacey Campbell managed a voice of customer enterprise program that involved collecting feedback from over 13,000 customer channels. This program focused on developing actionable plans based on customer insights, enhancing the company's responsiveness to client needs. Her efforts in this area have contributed to improving customer satisfaction and aligning services with market demands.
Strategic Growth Initiatives
Stacey Campbell implemented a change management and operational excellence program aimed at supporting CCC Intelligent Solutions' strategic growth from $500 million to $1 billion. She consults with senior managers to build organization-wide support for strategic initiatives, focusing on competitive differentiation and effective change management. Her role includes providing executive leadership with operational insights and proactive risk mitigation plans.